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Legal

Privacy policy

How Westside Market Catering collects, uses and protects your information when you order with us.

Last updated October 24, 2026We never sell your data

01Introduction

At Westside Market Catering, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website, make a purchase, or interact with our services.

This policy applies to westsidecater.com, our online ordering, phone and staff-placed orders, quote requests, and emails we send about your orders. It is provided by Supermarket Group LLC, which operates the Westside Market stores in New York City.

02Information we collect

We may collect the following types of information:

Personal informationName, email address, phone number, shipping and billing addresses, payment details.
Business detailsCompany name, purchase order (PO) number, cost center, and tax-exempt status, with the documents you provide to support them.
Order detailsWhat you order, delivery or pickup date and time, number of guests, delivery instructions and kitchen notes. Notes may include dietary or allergy information you choose to share so we can prepare your order.
Account informationYour login email and an encrypted password. If you sign in with Google, we receive your name, email address and Google account ID. We never see your Google password.
Usage dataInformation about how you interact with our website, such as IP address, browser type, device information, and pages visited.
CookiesWe use cookies and similar tracking technologies to enhance user experience, track orders, and analyze website traffic.

03How we use your information

We may use the information we collect for the following purposes:

  • To process and fulfill your catering orders.
  • To send order confirmations, updates, and promotional materials (with your consent).
  • To pass your order to the store that prepares it, and to contact you about timing, substitutions or delivery.
  • To issue invoices and receipts and to handle refunds.
  • To prevent fraud and keep our website and accounts secure.
  • To improve our website’s functionality and customer experience.
  • To comply with legal obligations.

04Payments

Card payments are processed by Stripe. Your full card number is entered directly with Stripe and is never stored on our servers. We keep a record of the payment amount, the last four digits of the card, its status, and any refunds.

Business customers paying by invoice share billing contact and address details, which we keep with the invoice for our accounting records.

05Data sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to:

  • Process payments (e.g., payment processors).
  • Deliver products (e.g., shipping services).
  • Provide customer support.
  • Send order and account emails.
  • Host and secure our website.

These providers may use your information only to perform services for us. We may also share information when the law requires it, to protect the rights and safety of our customers and staff, or as part of a sale or reorganization of our business.

06Cookies and similar technologies

EssentialKeep you signed in, remember your selected store, delivery details and shopping cart. The site does not work properly without them.
AnalyticsHelp us understand which pages are used and where the ordering process can be improved.
PreferencesRemember choices such as your last delivery address or guest count.

You can block or delete cookies in your browser settings. If you block essential cookies, you may not be able to place an order.

07How long we keep information

We keep order, invoice and payment records for as long as needed for accounting, tax and legal purposes. Account information is kept while your account is active. You can ask us to close your account at any time; we will delete or anonymize information we no longer need to keep.

08Data security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Our website uses encrypted connections (HTTPS), passwords are stored in hashed form, and access to customer information is limited to staff who need it to prepare and deliver orders.

09Your rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to the processing of your data.

You can update most account details yourself under My account. Every marketing email includes an unsubscribe link. For other requests, contact us using the details below; we may need to confirm your identity first.

10Children’s privacy

Our services are intended for adults placing orders for themselves or their organization. We do not knowingly collect personal information from children under 13.

12Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13Contact us

If you have any questions or concerns regarding this Privacy Policy, please contact us at INFO@WMARKETNYC.COM

Privacy questions or requestsAccess, correction, deletion or marketing opt-out.
Email info@wmarketnyc.com